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Temporary visiting restrictions due to COVID-19

We recently made the difficult decision to suspend visiting to our hospital until further notice except in the below exceptional circumstances, to help reduce the spread of COVID-19.

Read more information about restrictions…


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

Temporary visiting restrictions due to COVID-19

We recently made the difficult decision to suspend visiting to our hospital until further notice except in the below exceptional circumstances, to help reduce the spread of COVID-19.

Read more information about restrictions…


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

During your stay in hospital you will meet a number of different members of staff.  All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do. 

If you have any questions about your treatment, please ask a doctor or a nurse.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

Respect and Protect campaign

Last updated: 09 March 2020

#RespectandProtect campaign: combatting acts of violence and aggression against our staff

No-one in the NHS, regardless of where they work, or what position they hold, should experience any form of abuse at work.

We undertook research to understand where our staff are at greatest risk of this behaviour and to make sure we are doing all we can to protect them. The outcome was our Respect and Protect campaign.

At the centre of the campaign is our seven point plan which outlines the action we are taking including:

  • Providing emotional support for all staff who are victims of verbal or physical abuse
  • Making it easier for staff to report incidents by introducing touch screen terminals to record details of any assaults
  • Actively encouraging staff to report assaults to the police and support them through this process if they choose to do so
  • Providing training and support to staff to minimise the risk of assaults
  • Reviewing reported incidents of violence to ensure we learn from any opportunities to prevent future incidents
  • Mark Cubbon, Chief Executive, recently wrote to officials Portsmouth Magistrate’s Court highlighting the impact on individuals and teams across the organisation of acts of violence and aggression against our staff. The letter was considered in support of a prosecution following an assault on a nurse at our hospital on Boxing Day 2019. It is believed to be among the first times that a Chief Executive of an NHS organisation has taken such action. Read the full letter here.

 

     

 

 

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Queen Alexandra Hospital,
Cosham,
Portsmouth,
PO6 3L

© 2020, Portsmouth Hospitals NHS Trust